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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74371 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229969 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204391 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

VSS v1 stopped working with my mobile

Hi Stoke team, My SS's s/n is 21224657342Everyone else on my account is added and working, but my phone (which has had the same sim for months and months) still won't work.I've searched the forum for similar problems, but not seen any information on ...

Resolved! Panasonic KX TW201 landline telephone No SIM card error

I've had my Vodafone landline Panasonic KX TW201 for about 5 or 6 years without incident. Immediately following a call the other day, upon hanging up I got the error message that there is No SIM Card.   Well, of course there is, I was just using it! ...

njg1225 by 2: Seeker
  • 14210 Views
  • 4 replies
  • 0 thanks

Sure Signal does not work

My Sure Signal has for several weeks now been failing to connect to the internet. It will switch on with a flashing internet light but neither of the other lights will illuminate. Serial number: 40133493623 Your IP address is: 86.30.49.88Your IPV6 ad...

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Klaus85 by 2: Seeker
  • 9170 Views
  • 1 replies
  • 0 thanks

Vodafone Sure Signal

Hi. One of my staff has taken a Vodafone Sure Signal to assist with his phone signal whilst he works from home in a remote area. The Sure Signal is 3rd Generation Alcatel Lucent 9361 p3.0 The router is Netgear DG834 V4 Before I type up the port setti...

This is a disgrace Vodafone

Hi all,   I called Vodafone this morning explaining that my reception in my flat was poor and thus impossible to use my mobile to make calls. The lady asked if reception in my area was ok, I said yes just not in my flat.   She went away for a minute ...

m44txc by 2: Seeker
  • 9603 Views
  • 3 replies
  • 0 thanks

VSS3 Not Working

So my VSS3 has been working fine for quite some time now untill today i had a power cut and surprise surprise the VSS fails to reconnect. I have a flashing red light and 3 third light is flashing orange (furthest to right) ISP: BT infinityDownload: 4...

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Anonymous by Not applicable
  • 9018 Views
  • 1 replies
  • 0 thanks

Sure Signal - phone wont connect

Have 2 lights on the SS (sn 40132630480) - the power & in service but my phone does not connect and the in use light never comes on. My IP is 86.131.45.123Any ideas ?  

t1nners by 2: Seeker
  • 11720 Views
  • 7 replies
  • 0 thanks

No Signal for 2 weeks on VSS1

Just like another thread I've just read (No signal for 5 days) I'd like to report that I have got this same issue. Have had it since the storms 2 weeks ago knocked out the power. Since power has come back on we've had no signal. Lights 1 and 2 are us...

Dazzmac3 by 2: Seeker
  • 9302 Views
  • 1 replies
  • 0 thanks

Sure Signal Location Changed / Unable to Confirm Address

Hi, I've recently setup a version 2 sure signal and all has been working fine, except I've been getting messages saying the location has changed and asking me to confirm my location. I followed the instructions, but the postcode and location are corr...

Sure Signal

Sure Signal Number 40111001539. I keep getting messages to update my new location which I did online but the texts & emails continued - the box has never moved. I have been on the chat helpline on the website and the customer service guy contacted th...

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