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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74310 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229958 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204366 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal 1

Hi, my sure-signal has not been working for a few weeks, it didn't occur to me that it was the ss so I have actually changed internet provider!! I have had no problems with it over the last few years. I have read the previous threads and tried to res...

Mcc by 2: Seeker
  • 11160 Views
  • 9 replies
  • 0 thanks

De-register my sure signal

Please can you de-register my sure signal as I have now left Vodafone and given it to someone else. Serial number is 40111102865 Many thanks.

mdph25 by 3: Seeker
  • 10192 Views
  • 4 replies
  • 0 thanks

Sure signal version stopped working with all registered mobiles

I have seen various other messages on the forum with similar problem I have no internet connection problems and sure signal is permantely plugged in and switched on please can you check firmware on it is up to date and advise way forward. I live in a...

Sure Signal 3 - Flashing Internet Light.........

Hi, I'd really appreciate some help - I have a sure signal 3 on a business contract but cant talk to vodafone directly because its done through a third party - and frankly its impossible to do anything through the 3rd party and takes forever so hopin...

SimonOA by 2: Seeker
  • 10893 Views
  • 2 replies
  • 0 thanks

Resolved! Can't complete 'change' of address

I'm getting repeated texts and emails saying that my SureSignal has changed its address, but it hasn't. I CANNOT complete the 'change' of address procedure in my SureSignal configuration on vodafone.co.uk.  I have tried four different web browser (in...

No signal from sure signal to iPhone 5s

I have Vodafone Suresignal 1 box and has been working fine all these years. Now a new iPhone upgrade to 5S and  4G - weak signal - booster not working!! First two lights come on once reset but the 3rd and 4 th dont. - Help

jetman by 2: Seeker
  • 9413 Views
  • 1 replies
  • 0 thanks

Cannot find where I have registered my sure signal

I have registered my sure signal but cannot find out where, it is not under my Vodafone account. I tried to register it again but it says that the serial number is already registered. How can I find it as I need to add a new number. Thankshayley

Jessami1 by 2: Seeker
  • 9889 Views
  • 1 replies
  • 0 thanks

Moto G bugs - does vf's custom firmware fix them?

There are a number of very annoying bugs that exist in the retail (and tesco) android firmware for 4.4.2 - which are detailed extensively here  - https://forums.motorola.com/posts/48fb0b8150Motorola seem to be investigating, but don't yet have a solu...

not working plug in sure signal

cant get this thing to work.  have two white lights and the power on. no signal on phone. when signal does show mobile says its not registered on the vf network.   i do have slow bband. less than 1mg down and .5 up.any ideas who to call as help desk ...

markcosh by 2: Seeker
  • 10228 Views
  • 2 replies
  • 0 thanks
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