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09-05-2017 10:16 AM
Hi,
Just a general question, I have bought a phone direct from Blackberry (DTEK50) I tend to get phones as part of my contract but have gone this way for a change. My question is on the BB forums other users with unlocked DTEK50's have received the latest Android security patch, but I am still on April.
So I wondered if Vodafone still prevented OS updates until they have verified the patch or whether I need to go to BB and raise a support ticket with them direct.
Cheers Ed
09-05-2017 10:44 AM
If it's an unlocked phone acquired from a non Vodafone source, then Vodafone has absolutely nothing whatsoever to do with OS updates. They only apply to Vodafone branded phones.
09-05-2017 10:59 AM
Sorry if its an update from say for example
Marshmallow to nougat then Vodafone don't make any statements and fully test it to be sure it works with these system and features.
And as I'm new to all this didn't it ununderstand at first still getting my head around it but it takes quite a lot of work getting it how they want it especially for all the different devices out there.
Must be a great job though
09-05-2017 11:32 AM
Vodafone doesn't supply Blackerry phones at all these days, so by definition all updates will come directly from Blackberry. The network has no involvement.
In my experience none of the Android manufacturers update their operating systems as quickly as we'd like. If you always want to be on the latest version you need to get a phone from Google.
09-05-2017 10:53 AM - edited 09-05-2017 11:04 AM
If it's any consolation I'm on 1st Feb
It does seem Samsung are a bit behind the others imo regarding the security updates even though Samsung and black berry are totally different companies
09-05-2017 12:12 PM
@SKYMAN513 wrote:If it's any consolation I'm on 1st Feb
It does seem Samsung are a bit behind the others imo regarding the security updates even though Samsung and black berry are totally different companies
Yeah Samung always take ages as they dont use stock Android and have their own overlay, therefore have to check / test / amend any updates before release... but Blackberry use stock Android with minimal changes.
In terms of releasing updates they (BB) state that they will be released the first week of initial release, which they have hit for the last three months, I have only had a problem since I put the VF sim into the phone.
I will post a message on BB forum to check with them.
10-05-2017 07:44 PM