Early Cancellation Credit Offer

[Anonymous]

I've been trying to go through the process to claim the Early Termination Credit but it is proving difficult.

The only info I can find online is the Terms and Conditions

I contacted support via online chat and they advised to email convergedresolutions, but I have had no response.

Does anyone know the process?

[garyjphill]

Hi I was advised to take my bill with the cancellation charges on to the nearest Vodafone shop 

[Alex]

@Anonymous We'd be happy to pass your query to our dedicated Broadband team 🙂

So we're able to do this, please contact us using the link in the private message I've sent. 

@garyjphill If you do require any further help after your store visit, please let us know.