Error when adding another user

[dawne109]

My Suresignal box arrived today, and it appears to have succesfully been set up.  However, when I try to add my mobile phone number I use for work, I get an error message stating Sorry there appears to be a problem, we're working hard to fix this issue...... etc

Can someone help me to solve this please?

[BandOfBrothers]

Hi,

If you've just registered then I think it can take approx 24 hours. 

Try clearing your caches and cookies and or try another browser. 

I think you also need to ensure your the administrator. 

You could speak with Live Chat , link in my signature below and use a Computer to see if they can help adding another Vodafone number. 

Help link How-do-I-manage-people-that-use-my-Sure-Signal.