Fibre broadband no longer available in your area.

[KaptinKod]

In summer of last year i was getting bombarded by emails and telephone calls to get me to move to vodafone fibre broadband as it was now available in my area (it's always been available, new builds with FTTP). As much as i wanted to move to vodafone, the cost of exiting my current BT FTTP contract was too high. 

Now it's the new year i'm in a position to move. This is great, i think to myself. I look to see what i can get on the vodafone website....

Vodafone broadband is not available in your area.

I'm pretty sure it was / is available.

Anyone know why it's now not available?

[BandOfBrothers]

Hi @KaptinKod

I have heard of instances where the availability has been filled up before. 

I think the best placed people to discuss this with is the Broadband Teams. 

08080 034 511 for Home Broadband (free from all UK landlines and mobiles) with lines open between 8am and 8pm, seven days a week.)

[TJ]

@KaptinKod That's very strange 🤔 Sorry for any inconvenience this has caused, we can understand how that would be frustrating.

We'd love to have you as a broadband customer, as BandOfBrothers advised, the best team to speak to would be our Broadband team.

You can contact them using the number provided, or get in touch with our Broadband Live Chat team, they'll be able to check the availability in your area.

Please let us know how you get on and don't forget to pop back with any other questions you might have.

[KaptinKod]

Thanks for the responses. 

I did try the live chat, but they can back saying it's not available, only 4G broadband.

I'll try them again. My BT contract is over double the cost of vodafone so would be good to move away from them.