Fibre speeds have dropped like a stone the last day or so!

[stajin]

I've gone from consistently high speeds (70-80Mbps) to a sudden top speed of about 6Mbps, this has happened the last day or so.

I tried to contact Vodaphone but their support line just states they are having technical difficulties and can't answer the phone (Ironic for a phone company...) and I can't get through on live chat and it doesn't seem they have anywhere that lists issues with broadband or planned maintainence (that I can find).

Is it just me, or is this happening to everyone?

[BandOfBrothers]

Hi,

While you perservere with customer support for broadband may I ask the following. 

Are you using a wired or wireless connection?

Have you tried rebooting your router. 

[stajin]

I've restarted it, and wired or wireless it's the same. The uplink as shown in the stats page is running at the correct speed but actual throughput is actually slower than my old adsl connection.

[Mark]

Hi @stajin

So we can help you further, we'll need access to your account. As we don't have this accwss via eForum, please continue to contact our Broadband Live Chat team.

Thanks,

Mark