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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73740 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203324 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Using a Router with/without Vodafone Connect Router

Hi,I have spent a few months researching using a third party router with Vodafone because of the shocking Wifi Speed I get when 3+ users are connected (I have had 20+ calls to Vodafone about it).I have been told by different Vodafone employees that I...

alex-r89 by 2: Seeker
  • 2962 Views
  • 2 replies
  • 0 thanks

Nightmare with porting my number to new contract

I had an old Vodafone contract that had finished.  I gave 30 days notice as advised by Vodafone to then move my number to a PAYG account so that I can then move my number to my new Vodafone contract.  The 30 days notice was up on 7 July.  It is now 1...

JuAllen by 2: Seeker
  • 917 Views
  • 5 replies
  • 0 thanks

Resolved! SCAM MAYBE

I've just received a phone call and it was saying scam or reported scam I have taken a screen shot But I'm now worried I might of dismissed an important call.As any body else ever experienced this As it is the first time I've seen it I've got a scree...

SKYMAN513 by 13: Advanced Member
  • 935 Views
  • 1 replies
  • 0 thanks

Samsung S8 wi-fi calling option missing? Is an NFC Sim an issue?

Hi, I have had my Samsung s8 since April, was a pre ordered device direct from Vodafone. I have been waiting for Wi-Fi calling to be enabled for this device as i beleive at launch Vodafone did not enable it. I have had 2 softwear updates since having...

No service DG7 Laggan

No service since this morning. Workmen were doing work on local mast and when they left the signal vanished. I have to travel 5 miles to get signal. SIM card is fine23 other workmen in building site have Vodaphone and have also had no signal all day....

VoLTE and WiFi Calling

Are the two mentioned services even a thing anymore?I am aware the XZ supports VoLTE in various parts of London, and some Samsung phones and iPhones support WiFi calling, but are these it? Any news on whether Vodafone will actually make them services...

B-12345 by 11: Established
  • 2580 Views
  • 7 replies
  • 0 thanks

Vodafone sure signal V1 stopped working

Hi, my version 1 has stopped providing any signal as of Monday. I have had this for at least 2 years without any major problems. i have followed the trouble shooting but still no change. Green light one remains on. can you re sync at your end?

Spuditfc by 2: Seeker
  • 741 Views
  • 2 replies
  • 0 thanks

Will I be credit checked for my 2nd line

Last week I ordered the 12.9 inch iPad Pro and was instead sent out a 9.7 normal iPad 2017 Vodafone have stated that if I return the iPad to them I will have 1 active line (I’m cleared for 2) will it be as simple as the iPad 2017 drops off my account...

RH4 - Dorking

  1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?Happens everywhere, no signal anywhere. 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on t...

Portz123 by 2: Seeker
  • 607 Views
  • 1 replies
  • 0 thanks

NG15 – Annesley

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?Yes, most other places it is fine, this location is my place of work2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you do...

muppitz by 2: Seeker
  • 972 Views
  • 3 replies
  • 0 thanks
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