Vodafone sure signal V1 stopped working

[Spuditfc]

Hi,

my version 1 has stopped providing any signal as of Monday. I have had this for at least 2 years without any major problems.

i have followed the trouble shooting but still no change. Green light one remains on.

can you re sync at your end?

[Spuditfc]

Apologies seriel number is 21196789396

[BandOfBrothers]

Hello @Spuditfc


There is an 'Issue Not Listed' option which guides you through how to run a TraceRoute to paste back in your thread for Vodafone Tech to look over. 
https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Vodafone-Sure-Signal-troubleshooting/td-p/23917...



It may also be worth trying a different power supply with the SureSignal (Version 1 & 2 ), as there have been some reports of replacement power supplies solving the issues. Even if lights / power are showing. They are available on eBay for around £10.

From member cineriv "But firstly, have a look around for a suitable unit with a 12 Volt output @ around 1.5Amp capacity that you could 'borrow' to prove the fault. Suitable units can be found on external hard drives, monitors, printers, routers etc.etc."