Ask
Reply
Solution
22-08-2017 09:16 PM - edited 22-08-2017 09:24 PM
SureSignal not working. I saw in another post that Vodafone did a re-sync and it fixed that users problem. Can you do the same for me please? It was working a few days ago!
Flashing red light (light1). Two solid orange lights (light 3 and 4)
Spee test: 16.28 mbps
External IP address: 37.25.44.110
Sure Signal serial number: 42152911329
Traceroute results:
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 5 ms 3 ms 3 ms home.gateway.home.gateway [192.168.1.254]
2 16 ms 12 ms 12 ms 37.25.44.1
3 12 ms 11 ms 11 ms 109.74.254.129
4 12 ms 11 ms 12 ms rtr-154.gos.custdc.net [109.74.255.244]
5 11 ms 11 ms 11 ms te0-0-0-2.rcr11.b015593-1.lon01.atlas.cogentco.com [149.11.108.49]
6 12 ms 12 ms 12 ms be2427.ccr21.lon01.atlas.cogentco.com [154.54.38.201]
7 11 ms 12 ms 11 ms ae14-xcr1.lns.cw.net [195.2.22.21]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
24-08-2017 10:35 AM
@Marlingate - Everything you’ve posted above looks ok.
I’ve performed a resync of your Sure Signal. Please leave everything plugged in and uninterrupted for six hours, to make sure this completes. ☺️