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29-01-2015 02:05 PM
29-01-2015 03:22 PM
Hi there
Before you go out an buy a new phone, have you done a factory reset of your current device? That could be a really good place to start as it completely wipes the device and restores it to the out of the box state. So, any problem apps would be removed. You'd need to make sure that you have backed up your personal details first.
Give that a shot and let us know how you get on.
PWIAC
29-01-2015 04:58 PM
Sound advice from drey_p. A reset would be part of the repair process, if you went down that route, so you won't have lost anything (as long as you back up carefully). Samsung devices do tend to need a reset after some software updates, and that may be the cause.