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08-03-2016 01:42 PM
Hi. Just received my new S7 Edge - joy of joys .... Only to find no nano sim card was included so cannot set up completely. Has anyone else has the same problem?
08-03-2016 02:11 PM
Hi
Sometimes the sim is sent separately but usually before the actual phone.
If your a new customer then any Vodafone shop can supply one and they'll set it up for you.
If your upgrading then if your original sim is a nano one then just use that but if your sim is bigger then again a Vodafone store can perform a sim swap to move your number and tariff across.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
08-03-2016 02:54 PM
I didn't think my sim was with it; it was on a card at the bottom of the bag. Check your despatch note as it lists it on there
08-03-2016 02:56 PM
Also Vodafone send out multi sims which are the type where you push out of the card the sim size you need.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
08-03-2016 02:59 PM
"Also Vodafone send out multi sims which are the type where you push out of the card the sim size you need. "
that flumoxed me at first! Didn't realise I had to push out further and couldn't understand how to fit the micro size version into the tray; had to watch a youtube vid and it finally dawned on me