Getting Users on Multiple Boosters

[samhall15]

Hi,

I have a issue that i am trying to find my way around. We have currently a sure signal booster within our building, and we have recieved another one to place upstairs. However i am not able to register a number to two serperate boosters?

Is there a certain way to do this, or just impossible? Any answers will be good 

[grolschuk]

Shouldn't be a problem adding people to multiple units.

Is the 2nd unit registered ok and you are able to log into the website to configure it?

What error do you get when trying to add a number?

[samhall15]

The error that i get, is that the number is already registered to the unit. I am going to try again today. Will update you on my success.

[grolschuk · Accepted solution]

That suggests that the number is already attached to the suresignal you are trying to add it to.

When you go into Manage My Suresignal, do you see 2 units to choose from?

Both have different access lists, and your main number will be the master number for both of them, with additional users being added as required.