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23-08-2016 09:56 PM
I just got my BVB SIM in the post, and printed inside it says I only have 2GB UK data (along with all the other features a £20 BVB Comes with). The current promotion has 4GB UK data and 500 MB of Euro roaming. What's the deal with that?
24-08-2016 06:06 AM
Hi @Stevens2112
The welcome pack maybe from a previous printed stock with the older tariff allowances information on it.
As you state it's now changed.
"You'll get all this for 30 days4GB 4G UK data
500 UK minutes
Unlimited UK"
Have you activated the SIM card and set up your Myvodafone app and Myvodafone online to see what it's advising as to what actual data amount you have ?
Other ways to manage your Payg account....,
"To see your balance on screen, call *#1345# free from your Vodafone Pay as you go mobile.
To see your remaining allowance, call 2345 free from your Vodafone Pay as you go mobile
If you don’t have your mobile with you, call the Pay as you go credit line on 03333 048048 from any other mobile or landline (standard call charges apply)" Link > How-can-I-check-my-balance.
Further Information and help on Payg > Vodafone Payg Extra's.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.