Ask
Reply
Solution
16-04-2014 02:49 PM
My HTC One has starting sending texts to 33819253539035 at random intervals. I first noticed it on my statements in February, and it has since sent 7 more.
I am being charged 25p for each of these texts (none of which I have sent) despite having unlimited texts on my plan
Can anyone help?
Thanks
21-05-2014 12:59 PM
30-05-2014 12:36 AM
I am very much hoping this problem may now be solved after my daughter's friend (currently studying Computer Science at Uni) found this for me:
It would appear the free McAfee app is the likely culprit.....as you guys had more or less worked out!!
I have uninstalled it and await my next bill with interest!
Thank youagan fr all your help!
30-05-2014 11:28 AM
At the risk of teaching my granny to suck eggs, were you aware that you can track your usage with the My Vodafone app and see the details of calls, texts, etc on My Account above? Just navigate to the Unbilled Usage section.
I think the issue of these texts has emerged before and I belive Kaspersky was the culprit in that case. It would be nice to know what the content is and whether they're standard (I'd guess not or this would be more prevalent) or the result of ticking a relatively arcane option in settings.
04-07-2014 08:19 PM
Hi I have a dual sim phone, with my work Vodafone (2g) SIM in it as well as my 3g non-vodafone one in it. My work phone contract does not include data and therefore has no way of accessing the apps on my phone. I received the bill this last week and noticed this same number had 3 texts sent to it. Could someone explain how this would happen? The SIM slot on the phone in use at that time was 2g only.
05-07-2014 12:29 PM