HTC one mini 2

[larrydog]

Im having a problem with bluetooth dropouts on my HTC mini 2, when connect to Apt-X bluetooth receiver. The dropouts happen every 20-30 seconds between my HTC one mini 2 and Arcam Rblink. Could any one help me solve my problem. I have contacted Vodafone and HTC who have passed me between them for 6 months with no resolution. The Arcam rblink is ok (it's been back to Arcam several times) I think and works ok with iPhone (no apt-x).The HTC one mini 2 works ok with non apt-x Bluetooth devices.

Hopefully Larry dog

[Sukhi]

Hi @larrydog

If you feel the device is faulty, we can offer you a repair.

Thanks,

Sukhi

[larrydog]

Hi sukhi

Thanks for your reply. I reported this problem last October to both HTC and Vodafone, due to the nature of the problem they informed me it must be a "setting" issue and they would find a solution. I informed Vodafone both my self and partner have HTC one mini 2's and other people on forums are having same issue's with APT-x bluetooth connectivity. I am very

(Removed according to House Rules)

off that a Vodafone tech support informed me if i'd of reported this problem when I first received phone they would of exchanged it well

(Removed according to House Rules)

 I did but 6 months later still want to repair it.I have tried Samsung s5 and HTC one m8 both work fine with Arcam rblink. I am willing to return our phones for repair but what if they carnt fix the problem?

[hrym · Accepted solution]

To be honest, this sounds more like and issue with the Bluetooth stack on the device and would be an issue for HTC.   I don't think Vodafone would have any input into it.