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09-08-2012 10:39 PM
Solved! Go to best answer.
09-08-2012 10:53 PM
Hi there and welcome to the forum amber08!
If you got paperwork with your order, it will show on there. If not, take a look at the FAQs - there is a handy post that will help you out here
PWIAC
16-09-2014 09:07 PM
HI, Im trying to find out my account number and PIN. I sent txt msg account with my post code but they sent reply that i will receive email info soon. Well i would need the info now and not weeks later. I also tried to ring vodafone but there wasnt any option for general quieries and i wasnt being able to connect bcos of that (only options for stolen phone, paying bill etc..., nothing general!!!). Also chat is not available it says its busy for quite a while. Im new customer to vodafone but this is not a good start!. How can i get connencted then? What are the other ways to find out acc. no. and PIN pls?
18-09-2014 02:47 PM
Hi Mischa01,
We can get this information for you. Take a look here for how to get in touch.
We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.
Thanks,
Kay
03-10-2014 10:17 AM
hi i just bought a new phone and i need the account number of my new number to switch to my old phone number. but i can' t find it, i sent a message to 97886 but it says that i will receive an email with all my info but i still didn't receive it.
03-10-2014 10:22 AM
The quickest way to sort that out would be to call customer services on 191. They'll be able to give you the account number so you can posrt your number over.
PWIAC
03-10-2014 07:08 PM
I already tried to ring 191 and the new custumer service number but there isn't any option for general quieries and i wasn't being able to connect also the time i called custumer service i waited for a long time and no one picked up.
06-10-2014 12:42 PM
07-12-2014 07:00 PM
10-12-2014 02:46 PM
We can take a look at this for you, contact our Live help team.
If they're not there straight away, sit tight and an advisor will be with you as soon as they're available.
DaveCD
10-02-2015 08:22 PM
11-02-2015 01:23 PM
Hi @Milburn86
Welcome to the eForum.
You can find help with our account number information page.
Thanks,
Sarah