How to close Vodafone account?

[markcres]

Hi Folks,

I was an 'early adopter' and got a Mobile Broadband (E172) stick just when they were launched - because I didn't then have proper landline broadband. I pay £15 a month on contract. It is several years now !!

I realised that I only se the device for about a day every 6 months - it is really a backup for when my landline BB goes down - so £15 a month is a waste of money when I could switch to PAYG

I went through the process of cancelling my account before Christmas (online) - but it is still working and I am still getting billed each month !!

How do I cancel ???
Can I just put a PAYG SIM card into the E172 device? (which works fine and I am happy with - the odd occasion I use it!)

Thanks

[Sukhi]

Hi markcres,

I am sorry to hear this has not been resolved for you

I've sent you an email, if you can reply back, I'll be more than happy to get this sorted for you

Thanks

Sukhi
eForum Team