Ask
Reply
Solution
06-09-2016 09:13 PM
I have a Huawei P8 and past week it fails to connect to my wifi, even when I am in the room where my broadband box is, it's a very poor connection. other family members are connected just fine, and my iPad also connects just fine, even in my bedroom, it has good strength.
I went onto support thing here where you select, personal, pay monthly then your Mobile model... But they don't have mine on there! Not helpful. So thought I would try on here, unsure if it is my phone but as other devices work in my wifi I can't see what else it could be.
06-09-2016 09:40 PM
Hi there
If other devices work fine it would indicate that it is the P8 that isn't working properly. Have you tried connecting it to another WiFi network, and if so, did it work okay?
PWIAC
06-09-2016 09:50 PM