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Solution

I am no longer an Admin user of my own Sure Signal

alphageek
2: Seeker
2: Seeker

A few months ago, Customer Service made me create a new account as I had ported away the first mobile number I used to set up my original account and could not access anything to do with billing etc.

 

I have recently moved house and was trying to update the postcode and add a new user to the Sure Signal, but when I log in I am no longer an Admin user.

 

The page says "Your role: user"

 

How do I fix this?

2 REPLIES 2

alphageek
2: Seeker
2: Seeker

The Live Chat guys said they have fixed it and I will be an Admin again in an hour or two.

Ben_H
Moderator (Retired)
Moderator (Retired)

Hi alphageek,

 

I'm glad to see the Live help guy helped sort this. :Smiling:

If you need a hand with anything else, let me know. If it's anything account specific I've sent instructions on how to reach my team here. :Winking_smiley:


Cheers, Ben