IP Address Range Adding To White List

[voicehost]

Sure Signal Team,

Can the following IP address range be added to the Sure Signal white list?

37.157.48.0/21

We have received multiple reports of issues with these boxes connected to the above range.

Thank you in advance.

Ross

[Retired-Sarah]

Hi everyone,

voicehost – I’ve checked the IP: 185.34.80.0 and it’s showing on the white list.

If you’re having any problems with specific IP addresses please let me know individual ones.

IP: 185.60.4.0/22 isn’t showing on the whitelist, and I’ll request this for you.

rbaranowski – The following IP addresses have been check for you:

•          149.5.40.0
•          149.13.242.0
•          149.13.244.0
•          149.13.248.0

If you’re having any issues with a specific IP address, please let us know.

Thanks,

Sarah 

[rbaranowski]

Hi,

We have one customer with IP: 149.13.247.15

Serial number: 40111343857

Can You check that out for us?

Regards

[Retired-Laura]

Hi rbaranowski,

I have checked that IP address, and I can see this is white listed.

With the issues you’re having please can you let me know the light sequence on the Sure Signal?

Also I have tried to check the serial number, but this is reading as incorrect.

Please re confirm this.

Cheers,

Laura

[voicehost]

Hi,

Please ensure all of these are allowed:

37.157.48.0/21

185.34.80.0/22

185.60.4.0/22

185.61.88.0/22

Kind regards, 

Tom

[Retired-Matt_B]

Hi Tom,

I've checked the IP addresses and can confirm that the first three are all fine.

I've requested for 185.61.88.0/22 to be added and will let you know when this has been done.

Thanks,

Matt B

[Retired-Matt_B]

Hi Tom,

Just though I'd let you know that I'm still awaiting an update on this.

Thanks,

Matt B

[Retired-Matt_B]

Hi Tom,

The IP range has now been added to our whitelist.

Your Sure Signal should now connect absolutely fine

Thanks,

Matt B

[gr0mit]

Hi

I run a wireless ISP www.hiwifi.co.uk and have been assigned 185.75.120.0/22 by RIPE last week.  Company is TxRx Communications Ltd.

Please can you add to your SureSignal whitelist asap.

Cheers

Tim Robinson

Director

TxRx Communications Ltd

[Ben_H]

Hi @gr0mit ,

Welcome to the eForum.

Unfortunately due to the nature of the technology and licencing involved, Vodafone Sure Signal can only operate on a fixed line broadband connection. 

You can find further details for the requirements here.

Cheers,

Ben

[gr0mit]

Hi Ben

We offer fixed wireless as a landline replacement.

Please do ensure that this IP range is opened up as we have many Suresignal users on our existing network who will be sure to complain when we move them over to our new IP range.

Thanks.

Rgds

Tim Robinson