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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74230 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229937 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204324 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

SureSignal V1 - BT Home Hub 4

Hi, I've had good service from my SureSignal V1 but in the last month it's stopped working. It's worked fine for over a year on my BT Home Hub 4. I've followed the trouble shoot guides and opened ports, still no luck. Please can you advise, serial no...

nleviss by 2: Seeker
  • 22206 Views
  • 2 replies
  • 0 thanks

South Africa I phone

Hello. I am going to South Africa this afternoon and need to make sure my I phone will work there. Please can the tech team come back to me ASAP? Thanks very much.

Does SureSignal carry SMS messages?

Whilst a "3G" service should be able to cope with SMS messages, I have seen no clear statement from Vodafone that Suresignal will do this; there is no mention in the blurb of SMS/MMS, only "a better signal" and I know from experience that assuming th...

cliff_g by 9: Established
  • 23426 Views
  • 6 replies
  • 0 thanks

Taking my iPad abroad

Hi,I've got an iPad air on vodafone pay monthly contract.I'm going to Spain on holiday soon and would like to use the data on my iPad. I know voda don't currently do a bundle/add on for traveling with an iPad.Can I put a voda PAYG sim in the iPad the...

Sure Signal not working for over a month

My Sure Signal has not now been wroking for over a month.I have run through all trouble shooting offered on the Vodafone web site and run through the "Standard" Scripted requests from the "Tech" Team. Can one of the tech team run a check for serial n...

CJK_89 by 2: Seeker
  • 24785 Views
  • 14 replies
  • 0 thanks

sending media messages

I have a samsung galaxy s3 but I am unable to send media messages. vodaphone have sent me a text to say they will send me the settings, this was almost a eeek ago but they have not sent me the settings

9360 curve

I just purchased an unlocked 9360 curve, with my vodafone pay as you go sim. i can sent text message, and make a call, but I cant surf internet. the only application that can be on line is the appworld, but i can only search for the apps, once i clic...

eelandy by 2: Seeker
  • 18475 Views
  • 2 replies
  • 0 thanks

Samsung S3 Galaxy suddenly won't accept messages from my Iphone 5s

My wife upgraded her VF contract from a IP4s to a Samsung S3 in June of last year at the same time I upgraded to a Iphone 5s,since June 2014 no problems at allHowever in the last few days my text messages to her do not arrive,upon inspection of her p...

mum3kidz by 4: Newbie
  • 10019 Views
  • 1 replies
  • 0 thanks

NO SERVICE

Hi there I bought a phone off the Internet and when I picked it up the bloke showed me it working perfectly fine I've had it for two weeks now and it's just suddenly came up no service I'm 3 sims, 4 reboots and an apple appointment on Tuesday later o...

Have ported number over but having problems

Hi, I have a pay monthly contract, I ported my old number over from O2, and I can receive calls and texts on this number, however when I return calls and texts it is coming up with the number that came with the phone, therefore my friends don't know ...

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