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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73826 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203962 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Remove Bookmark - Galaxy S3 Mini

My s3 mini is constantly dropping off the network. It happens in various places not just where the signal isn't that strong. Any idea what's going on? Thanks

Resolved! Sure Signal not working

Just moved address and now my version 1 sure signal is not working. Have de-registered and re-registered it under the new address and selected first floor. I have a solid green light on and the 2 lights next to the Ethernet are flashing. Neither of o...

firmware upgrade

hi i have a ZTE K3805-z with a problem that is to enable it.in community they suggested me to upgrade the firmware but i dont know to do it?i'll be thankful for any guidance

Resolved! Unlocking my phone from overseas with no phone credit.

Hello   I left the UK permanantly on the 14th of October and my phones contract ended on the 18th of October.  Since ending the service has completely stopped and I am unable to make or receive calls.    This week, I made a request to unlock my phone...

treekav by 3: Seeker
  • 13346 Views
  • 4 replies
  • 0 thanks

Resolved! Merry Christmas!

Hi,I have bought my wife an iPhone 5s via a new Vodafone contract.The phone arrived today. All sealed. No sim has ever gone inside.Will her EE nano sim work?Many thanks and all the bestDDDDDDDD

DDDDDDDD by 2: Seeker
  • 14983 Views
  • 16 replies
  • 0 thanks

Iphone 5s repair

Hi My iPhone 5s has just been sent off for repair at a Vodafone workshop. It turned itself off and wouldn't come back to life after a soft reset or hard reset. Completely lifeless. Do Vodafone workshop carry out works on iPhones or do they just send ...

Resolved! Using the Samsung S5 as a wireless access point

I have a Samsung Galaxy S5 on the Vodadone Red package and I want to use the phone as a wireless hotspot for my iPad   Is tethering allowed on the Red plan??   Thanks in advance

S4 mini - WiFi will not auto connect

Hi All, The WiFi function has been working fine for the few months that I've had the phone. Now though I have to manually re-enter the password for each WiFi network as it's not remembering it? I've had some advice from Vodafone but as yet nothing ha...

Not receiving calls or texts abroad

I am away from the UK. Roaming is enabled as I can make calls but I cannot receive calls or texts.If I call my own number I get the message my phone is switched off

Resolved! Sure Signal 2 not connecting

My SureSignal 2 will not connect. It has been like this for days despite a factory reset, router factory reset and a lot of patience! Can someone help me out here please? Pingtest, Packet loss 0%, jitter 2mS, ping 43mS. Series No.40112855792. Externa...

dgjeffrey by 2: Seeker
  • 23946 Views
  • 16 replies
  • 0 thanks
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