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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73826 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203962 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal issues version one stopped working new 3 doesn't either

Hi I used to have a version 1 sure signal which suddenly stopped working.  I tried on here and got no help fixing the issue.  I bought a version 3 from ebay as was suggested due to Vodafone having no stock. The new one has a steady power light, flash...

MMS not working

I've gone online (as advised by calling 191) and downloaded abs installed the latest settings (apparently), but yet, I can neither send, nor retrieve mms'.Any ideas? Help would be much appreciated. Thanks in advance.

Re: Getting delayed text messages

Ive been getting delayed Messages Using a Samsung S5 got it from Vodafone on Contract.Many times cannot make Phone calls in Towns.this morning 2 messages came through on Answermachine 1 from early November and one from 23 december.Ive had the Phone s...

Ramsbury by 2: Seeker
  • 11925 Views
  • 4 replies
  • 0 thanks

Delivery/Order Status

I orderd a new iPhone 5c yesterday and I got an email saying thank you for your order. However, I haven't yet recieved my email letting me know if I am getting the phone or not, I think Vodafone are still running checks on my address and bank details...

Brazi by 1: Seeker
  • 12426 Views
  • 1 replies
  • 0 thanks

V2 Sure Signal Boost Box - Deactivating

Deactivate my V2 Sure Signal BoxHi, how can I check my V2 Sure Signal Booster box is deactivated so I can sell it on ok. FSN: 40112531054. It has not been used for over 2 years and as I no longer have a vodafone account, customer services won't help ...

tman85 by 2: Seeker
  • 20225 Views
  • 6 replies
  • 0 thanks

sim swap

I ordered a PAYG nano SIM to use in a new iphone, and then followed the sim swap instructions to transfer my number from my contract. It then says to wait for the new number to transfer. However I have now been given a new PAYG number on the new SIM....

False move of sure signal

I have recently moved to a new ISP (with superfast broadband - hence the move) although this tends to drop a connection and reconnect every day (always with a different IP address). I then get a nice text from vodafone in the middle of the night and ...

afrance by 2: Seeker
  • 19698 Views
  • 7 replies
  • 0 thanks

Cannot receive calls after porting number from O2 today

Can tech team please help as failed miserably to get reliable help following 2 phone calls to Vodaphone today plus attempt at live chat. 02 have disabled old sim today but new handset is not receiving calls on the number that is supposed to have tran...

how bad a service vodaphone provided

Bought a new contract for 29 a month n 20 upfrnt fee. Vodaphone try charge me 430 for phone plus 29 a month. Everytime i call i am advised no managers in building( i have called 5 times) i have had 4 escalations for manager call back and still nothin...

No network after unlocking

Finally after 3 months I finally got my iPhone unlocked but now after I plugged it to iTunes with a different sim and followed the instructions the mobile has no network!!Any sim I put in that isn't Vodafone is coming up no network??Can anyone advise...

Lo0n3y by 2: Seeker
  • 12933 Views
  • 4 replies
  • 0 thanks
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