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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73831 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203962 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Vodafone just can't be bothered!

I ordered the iPhone 6 on the 19th December. It came the next day which I was very pleased about. I requested to port my number over from O2 to Vodafone and after hours wasted being on the phone to Vodafone through out the process all they could tell...

KJane100 by 2: Seeker
  • 14080 Views
  • 1 replies
  • 0 thanks

Spotify Premium

Just upgraded to a new HTC One M8, Spotify Premium is included in my 4G package. I am only getting Spotify free. Called chat and talked to tech. support but still no resolution. Help please!!

Waffi9 by 2: Seeker
  • 30656 Views
  • 9 replies
  • 0 thanks

Proof of purchase

Proof of purchase please can I have a copy for an insurance claim

Moto G Random Touchscreen

I am having some issues with my Motorola Moto G touchscreen.  It appears as if the touchscreen is being tapped even when I am nowhere near it. So, I might tap to go into Messaging and it will immediately go back to the start screen.  Or create a new ...

claired by 2: Seeker
  • 23940 Views
  • 14 replies
  • 0 thanks

New Sure Signal User's Can't Connect

Hi We've got a V3 Suresignal to replace our 1st that broke down, but while I can register  it online I can't add any users to it@ when you try to use the online form you get this : Error invoking portlet "VAPGatewayController"The source of this error...

why is there less avaliable RAM on the Vodafone S5 than the standard s5

First, I'm not talking about free ram... I'm talking about t the total RAM.On Vodafone s5, it is 1.67Gb, on a standard s5,it is 1.81gb. There is a missing 140mb... where are they gone?Btw,this is a PAYG galaxy s5another question.. how can i completel...

fileexit by 3: Seeker
  • 11336 Views
  • 3 replies
  • 0 thanks

Notification reminders on HTC One Mini 2

I have just replaced my Samsung S4 with HTC One Mini 2 but cannot set up repeat notifications for text messages. On the Samsung, repeat notifications are set up using “Settings / Accessibility / Notification reminder”. The HTC One Mini 2 does not hav...

Signal Dropping Out

VSS has dropped out each of the last three evenings, after working fine for several months.  After multiple reboots of VSS and Router it comes back on, but then drops again in the evening.  VSS has dedicated ADSL 6.8M Down / 0.36M Up. and VSS located...

cblewitt by 4: Newbie
  • 18974 Views
  • 7 replies
  • 0 thanks
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