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Welcome to Vodafone Community
This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
If the issue you're experiencing isn't listed, please copy the following template and post the information in the Sure Signal board.
----------------------------------------------TEMPLATE--------------------------------------------
The issue you’re experiencing:
What light sequence you're seeing:
Your speed test results from here.
Your external IP address from here.
Your Sure Signal serial number:
The results of a traceroute.
VSS Traceroute command
On a PC:
Click on Start and select Run
Type CMD into the Run box and press enter/click ok
A black box will appear.
In this box type tracert 212.183.133.177 press Enter
Paste the output of this command into your reply.