Just had the update, then config message and now no data!

[GoNz0]

I let my phone update (OTA) today and it seemed fine, right up until it decided it needed to send a new configuration message and that was the moment in time that the data icon vanished for good!

I have resent it 4 times and done the jump to another network and back trick vodafone suggested when I waisted 10 minutes on the phone to tech support.

Any ideas?:smileysad:

[thesoupdragon]

Have you checked in Settings to see if Data has a Tick next to it?

Also you could pull down the notification blind and look at the Quick Toggles, look to see if Data is active there!

[anthonyjeffries]

I had the same issue! Vodafone tech support although very supportive are lost on this one!!

I did a factory reset! which fixed the problem!! Just back averything up and Go for it!

Lot of work but its worth it!

[GoNz0]

why is the update still avaliable ?

[GoNz0]

I tried the usual and had to factory reset m8

[DaveCD]

@GoNz0 

Thanks for letting us know that this has resolved your query.

@claraleigh96  and @danba 

There's been some great advice given here.

If you're still having difficulties, we'll be happy to take a look.

To find out what you need to do in order to get this sorted take a look at our Vodafone Repairs Thread. This can be found here.

DaveCD

[Cnmac]

Is there no fix to this apart from a factory reset?

[GoNz0]

try another sim from another provider to get a change of settings sms then swap back and see if you get both again before adding them.

[Cnmac]

Thanks... Is there any way to try and do that without using another SIM card? As I don't have another one to try.

[GoNz0]

I don't think so.