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30-01-2013 06:10 PM
Hi there,
I have been using the K3565-Z Dongle for some time with my Mac Book Pro with no problems. I recently bought a R101 Sharing dock.
The Dongle flashes blue in the dock & I have 3 bars on the Mobile Broadband signal strength Indicator, but on the web interface it says "Device not supported".
This is a websessions stick and under Mobile Broadband I have tried automatic settings, set it to Vodafone.de I am in Germany & it is a german sim card), set account type to WebSessions, connected to it with an iPad, all to no avail.
Anybody have an idea what is the problem? By the way, plugged into my MBP, the dongle works without problem.
Thanks in advance for any replies,
R
Solved! Go to best answer.
07-02-2013 02:25 PM
Hi Everyone,
The K3765 arrived today so I popped the sim card from the K3565 into it and put the stick in the sharing dock.
Connected effortlessly using the latest software version. No problems with use at all.
So it does seem that although the K3565 is on the Global List, Vodafone.de does not support it (As I believe I mentioned before, it is not on their list of compatible dongles on their page for the R101.
So all good, and as the new Dongle has a top download speed double that of the old dongle, and does the connect etc. much faster, in the end it was a worthwhile "upgrade"
Thanks for everyone with their help and suggestions!
04-02-2013 02:50 PM
Hi,
Been travelling thus the delay in replying,
Just waiting for the delivery of a 3765 - will see how that goes with the latest software before rolling back.
07-02-2013 02:25 PM
Hi Everyone,
The K3765 arrived today so I popped the sim card from the K3565 into it and put the stick in the sharing dock.
Connected effortlessly using the latest software version. No problems with use at all.
So it does seem that although the K3565 is on the Global List, Vodafone.de does not support it (As I believe I mentioned before, it is not on their list of compatible dongles on their page for the R101.
So all good, and as the new Dongle has a top download speed double that of the old dongle, and does the connect etc. much faster, in the end it was a worthwhile "upgrade"
Thanks for everyone with their help and suggestions!