1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?
Up until a few months ago, when indoors, would still get decent 4G signal. Now, when indoors, would be lucky to get H or sometimes H+.
2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs?
KT22 9AD
3) Does the issue occur if you try your SIM card in a different phone?
Not relevant. Others within the company who are also with Vodafone have the same problems.
4) What errors are seen or heard when the issue occurs?
N/A
5) Does this happen on 2G, 3G, 4G or all?
N/A
6) When did you first notice this issue?
A few months ago.
7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it
occurs?
Seems to be permanent at the moment. If we go outside it may revert back to 4G. We're not far away from the mast at all.
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