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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi All,FEC Corrections on the upstream are these something i need to be worried about mine is increasing on average 500 errors every 4-5 secs. i had 1600000 errors within 15 hours of restarting my router. i have also been having issues of intermitent...
I'm trying to sign up with Vodafone Broadband, but keep getting a message that I've failed the credit check. This seems really odd to me - there's absolutely no reason I should have any bad credit, and my Experian score is 999. The live chat assistan...
Hi Vodafone, I switched from BT just over 2 weeks ago. After the switch I am now experiencing dropouts of approximately 50s a few times an hour. Examples: - Spotify will stop playing about 50s into a song- Websites will stop fail to receive the first...
Hi all, nice easy question I hope. I can upgrade my Note 4 on Wednesday and want to give the phone to my daughter who is on a contract with Tesco mobile. I assume my phone is locked having bought it in a VF store but is there anyway I can find out (a...
I have an account with 4 lines sharing 22.0GB of data through a Red Sharer plan. I’ve had this plan (with 20+GB of data) in place for at least 2 years. But the app and website say I am only entitled to 3GB, and the Vodafone app, website and texts say...
Trying to get a NUC for my mother-in-laws Doro 6520 mobile phone. Tried to fill in the Vodafone online form but didn't get very far. Firstly 'Doro' isn't in the drop down list of phones so can't populate this manditory field. Then when I try to enter...
I have requested an Ipnone 5 unlocking code twice now. The second time got an email stating the phone had already be unlocked and to check for email. I havent recieved an email with code or instructions and have emailed them and been on the live chat...
Hi there my contract is due to expire on the 16th of March next year when I spoke to Vodafone today they told me to ring up 30 days before my contract expires and they would be happy to discuss what my options are I was just on wondering if this info...
i have turned off content control on my account but content is still being restricted, i am constantly being redirected to vodafone site map. i am not happy. why is this happening?
I'm using a Huawei P9 Lite, and all my SMS from vodafone (statements, promotions etc) have been saved in with the messages from one of my contacts. I have no idea why this is happening. See the screenshot attached - I haven't included any personal me...
