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08-02-2017 08:59 PM
Hi community,
I've noticed over the past week or two that after having my screen on for more than just a peak or to send a quick message, I seem to be getting a bit of screen burning or ghosting.
It's most notable with the icons along the top of the screen (I. E. Music player icon still showing slightly after it has been closed), but other things are showing up as ghosts all over the screen if it has been on for long enough (only about 10/15 minutes though).
The ghosting disappears after a while, but surely this shouldn't be happening with such a high quality screen.
Has anyone else had any issues with the same handset (running Nougat) and has any ideas for fixes? I've been factory reseting a fair bit recently as I already had battery issues since the Nougat update and that hasn't solved anything.
Thanks all!
10-02-2017 11:22 AM
I seem to remember reading somewhere that OLED screens were more prone to burn - though perhaps it's actually ghosting/retention. If that's relevant here, it could well be a software issue that could/would be fixed in an update. The question would be when/if it got rolled out by Vodafone. Networks don't always pass on what they see as minor updates - and sales volumes come into it too.
10-02-2017 11:43 AM
@hrym OLED screen do, in my experience, suffer particularly badly with screen burn. The LG G5 uses an LCD panel though so shouldn't have the same problems :smileywink:
10-02-2017 12:45 PM
Sorry to hear you're having issues with the screen on your phone.
If your phone's still under warranty, pop along along to your local Vodafone store and we'll take a look.
10-02-2017 03:40 PM
If, as I think the consensus is, this is a software issue, there's probably no point in going down the repair route. You could try adjusting the display settings, but wait for any further updates for a more long-term fix.
10-02-2017 04:47 PM
@hrym To my knowledge, this isn't a software issue it's a characteristic of IPS LCD panels.
Where software comes into it is that the recent update LG have supposedly chosen a "bright white" for the icon colors. Bright whites end to be retained on the screen longer than dimmer colors.
The solution/workaround I'm using is to apply a filter to the screen that effectively changes the bright white to a dimmer white, see screenshots below
Hope that makes sense?
10-02-2017 05:02 PM
10-02-2017 05:06 PM
@hrym I don't think there is anything to fix. It's a design choice that LG has made. They could change LG UX color's in future but I don't think it's a requirement to do so.
It may, of course, be causing issue with some of their phones with OLED panels though.
11-02-2017 12:51 PM