Let me know how to access to support team by e-mail.

[bullnishikawa]

I would like to ask something to Vodafone Support Team, not to Community, by e-mail. Let me know how to access to support team by e-mail.

Thanks  

[AnnS]

Hi @bullnishikawa

There is no customer facing email facility.  For Customer Services support, you have this eforum, live chat or Customer Services.  The benefit of live chat being able to download a copy of the transcript for your records.

If you can add a brief description of your issue, it would give the forum something to go on.

[BandOfBrothers]

Hi @bullnishikawa

You may find some useful information in Vodafones Code of Practice.

Please do follow this Vodafone Help and Support link. 

Vodafone Code of Practice.

The forum is owned and also monitored by Vodafone U.K. We have members of the Vodafone Tech Team who are available to respond and Help where they can. They have the Vodafone logo next to their name so You know they are officially from Vodafone.
 
All posts are read by them.
 


Hang in there and I'm sure they'll be in touch. 

Unless specified that a person is a Vodafone member of staff we are fellow customers with knowledge that may help you as long as account access isn't required.