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Lg g4c

Strider42
1: Seeker

Has anyone else had problems with there LG G4C phone, like screen freeze and jack plug not working. Can't get no joy with Vodaphone about replacement phone.

1 ACCEPTED SOLUTION

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

Have you updated the firmware recently ?

 

Is it on the newest firmware available. 

 

Try ray turning the phone off and on to soft reset it. 

 

It is occasionally recommended to perform a Factory Reset or Hard Reset if a firmware has recently been performed to clear out old redundant files or if things are glitching. 

 

As this deletes saved data in the phone memory it is recommended to perform a back up first and move data to a Sd Card (handset dependant)

 

Check the jack plug for any dust or King. Try another set of earphones. 

 

You could speak to Lg Uk Support if this continues. Lg Uk Support

 

They have a 24 month warranty. 

 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

View solution in original position

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

Have you updated the firmware recently ?

 

Is it on the newest firmware available. 

 

Try ray turning the phone off and on to soft reset it. 

 

It is occasionally recommended to perform a Factory Reset or Hard Reset if a firmware has recently been performed to clear out old redundant files or if things are glitching. 

 

As this deletes saved data in the phone memory it is recommended to perform a back up first and move data to a Sd Card (handset dependant)

 

Check the jack plug for any dust or King. Try another set of earphones. 

 

You could speak to Lg Uk Support if this continues. Lg Uk Support

 

They have a 24 month warranty. 

 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.