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16-02-2017 05:17 PM
I tried updating it using OTA several times. The update of 818.70MB downloads and allows an install .
Boots into recovery menu, with the following error message:
"/system/partner-app/Editors Slides/Editors Slides.apk" has unexpected contents.
E:Abnormal exit, path: @/cache/recovery/block.map, status: 7
Installation aborted
I have factory reset my phone multiple times, wiped the cache but has not made any difference
Can anyone help?
Has anyone had a similar problem, and knows about a solution?
16-02-2017 05:23 PM
Hi,
Do you have ample onboard memory to complete the update.
Close everything down including suspended apps.
Are you on EE ? I ask because of your screenshot
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
16-02-2017 05:51 PM
The specs are the same as regular Vodafone SU6 devices, and the phone is on Virgin Mobile.
16-02-2017 05:54 PM
Also the Memory is shown in this screenshot
16-02-2017 06:05 PM
Although I'm not sure if it would make a difference but I'd be tempted to insert an active Vodafone U.K. Sim Card and try again.
Hopefully something isnt corrupted in the current phones firmware somehow stopping the update.
I hope you manage to update successfully asap.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.