cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Marshmallow OTA update for Vodafone Smart Ultra Six failed

AhmadH
2: Seeker
2: Seeker

 

I tried updating it using OTA several times.  The update of 818.70MB downloads and allows an install .

 

Boots into recovery menu, with the following error message:

 

"/system/partner-app/Editors Slides/Editors Slides.apk"  has unexpected contents.

E:Abnormal exit, path: @/cache/recovery/block.map, status: 7

Installation aborted

 

I have factory reset my phone multiple times, wiped the cache but has not made any difference

Can anyone help? 

 

Has anyone had a similar problem, and knows about a solution?

4 REPLIES 4

BandOfBrothers
17: Community Champion
17: Community Champion

Hi,

 

 

Do you have ample onboard memory to complete the update. 

 

Close everything down including suspended apps. 

 

Are you on EE ? I ask because of your screenshot 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

The specs are the same as regular Vodafone SU6 devices, and the phone is on Virgin Mobile.

 

 

 

Also the Memory is shown in this screenshot

BandOfBrothers
17: Community Champion
17: Community Champion

Although I'm not sure if it would make a difference but I'd be tempted to insert an active Vodafone U.K. Sim Card and try again. 

 

Hopefully something isnt corrupted in the current phones firmware somehow stopping the update.

 

I hope you manage to update successfully asap. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.