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Terrible advice - do not cancel your direct debit under any circumstances as that would put you in the wrong and start a chain of events thata will harm your credit rating.
Vodafone will not be able to tell you how the data was used - they don't track that for privacy purposes.
You will get frustrated at this process because you won't be able to get the answers you're looking for. The network will not be able to tell you anything other than that used the data and when. They won't tell you how or why because they simply don't know.
Warning texts are meant to be used by they aren't guaranteed and as customers we are provided with the means of checking usage for ourselves.
There are many reasons why usage suddenly spikes. Updating phones and apps is one of them. An updated app that suddenly works in a different way, like Facebook or Twitter auto playing videos. We've seen instances of emails sitting in an outbox trying and failing to send for some reason over and over again.
The simple fact is that if you used the data you'll be expected to pay for it unless you can prove beyond doubt that you didn't use it which is next to impossible.
If you look in iOS settings-mobile and scroll down you'll see that you can decide for each app if it uses mobile data or not so you can control how the phone is being used.
191 is the only number. As I said you'll find it frustrustrating because you're looking for an answer that they simply cannot give to you.
