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Mobile Broadband - Huawei K3715 program error

Nexos
Not applicable
Hello,

I recently bought the Vodafone Mobile Connect Huawei K3715. I attached it to my PC and the software started to install. But after that, when I wanted to start the program, the following window popped up:

C:\Programme\Vodafone\Vodafone Mobile Connect\Opco\00000 default\00000.XML

Program error!

Does anyone know what to do? I tried it out with two different models of the Huawei K3715, and both times the error message appeared.

Thanks.
2 REPLIES 2

Retired-Jon_V
Moderator (Retired)
Moderator (Retired)
Hi NNexos,

There are a couple of different things that can cause this error.

The first thing to try, is to make sure you're running the very latest version of Vodafone Mobile Connect. Click the link to download :)

If that doesn't fix the issue, you may need to update your version of the .NET Framework, which has also been known to cause problems.

1. Uninstall all version of .net framework using .Net framework cleanup tool

2. Install.net framework 2 SP1 or .net framework 3.5 SP1

3. Reboot and retest

Please let us know if this resolves the issue :)

Jon

eForum Team

Nexos
Not applicable
thank you, worked. :)