Mobile Broadband - Signal check?

[cherrypie83]

Can someone please check the signal for my postcode?? Im having trouble getting a signal

Its NG17 5BB

Thanks if you can help

[martinsmith99]

Can someone please check the signal for my postcode?? Im having trouble getting a signal

Its NG17 5BB

Thanks if you can help

There are many people complaining of the same thing so I guess they know about it and are working in it.

[cherrypie83]

There are many people complaining of the same thing so I guess they know about it and are working in it.

Vodafone technical help claim i have a variable signal, the guy in my local store says they dont provide a signal to my area - although its worked fine for 4 months - i lost connection 5 weeks ago and no-one seems to have any kind of answer so i just wish to know if im ever going to get a signal again???

Fran :rolleyes:

[Retired-Nicola_]

Good Morning cherrypie83

Welcome to the eForum

Thanks for supplying the postcode for the area you are having the issues with signal.
I've checked the area for you and I can confirm that there isn't any 3G signal in the area
This is what causing the problem with your mobile broadband.

Have a look at our Coverage Checker as this will show you, there is also an option on there for coverage feedback where you can request us to look at the signal in your area to see if this can be improved.

Cheers

Nicola
eForum Team

[cherrypie83]

Good Morning cherrypie83

Welcome to the eForum

Thanks for supplying the postcode for the area you are having the issues with signal.
I've checked the area for you and I can confirm that there isn't any 3G signal in the area
This is what causing the problem with your mobile broadband.

Have a look at our Coverage Checker as this will show you, there is also an option on there for coverage feedback where you can request us to look at the signal in your area to see if this can be improved.

Cheers

Nicola
eForum Team

Thankyou for your reply

Ive reported the problems to vodafone but i am told that "in your terms and conditions it states that you dont have to provide me with a signal & if i cant get one its not your problem & no i cant cancel my contract"

I have now had to resort to buying an O2 dongle so i can access the internet while im still paying for a vodadfone contract that i cant get out of

No-one has any explanation as to why i can no longer get a signal - and to be honest i dont think anyone cares

Im very frustrated by vodafone customer services and if i hear the phrase "i understand your frustration" one more time im going to scream

[mini76]

Thankyou for your reply

Ive reported the problems to vodafone but i am told that "in your terms and conditions it states that you dont have to provide me with a signal & if i cant get one its not your problem & no i cant cancel my contract"

I have now had to resort to buying an O2 dongle so i can access the internet while im still paying for a vodadfone contract that i cant get out of

No-one has any explanation as to why i can no longer get a signal - and to be honest i dont think anyone cares

Im very frustrated by vodafone customer services and if i hear the phrase "i understand your frustration" one more time im going to scream

Have you not got some redress with the sale of goods act ??

[Retired-Wayne]

Thankyou for your reply

Ive reported the problems to vodafone but i am told that "in your terms and conditions it states that you dont have to provide me with a signal & if i cant get one its not your problem & no i cant cancel my contract"

I have now had to resort to buying an O2 dongle so i can access the internet while im still paying for a vodadfone contract that i cant get out of

No-one has any explanation as to why i can no longer get a signal - and to be honest i dont think anyone cares

Im very frustrated by vodafone customer services and if i hear the phrase "i understand your frustration" one more time im going to scream

Hi Cherrypie83

Thanks for your post here. I'm sorry to hear that you are still having problems with this.

So that we can take a deeper look into this I'm going to send an email over to the email address you registered with. Once you receive it just hit reply and fill in all of the details it asks for. We'll then get back to you as soon as we possibly can

Thanks

Wayne

eForum Team