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Solution

My Vodafone App - Profile Picture and Name Wrong

bernardearl
1: Seeker

‎15-03-2018 06:43 PM

The profile picture and name is incorrect on my Vodafone app. The picture it shows and name is a contact in my phone book and is not me. How do I change this? I have re-installed the app and nothing changes.

 

thanks in advance 

0 Thanks
2 REPLIES 2

AnnS
17: Community Champion
17: Community Champion

‎15-03-2018 06:47 PM

Hi @bernardearl

 

As well as deleting and reinstalling the Application, depending on the phone you are using, you also need to delete the Application from the Play Store/icloud account.

 

If this is not done before reinstalling, you will only be reinstalling the same version on the back up.

63johnw
17: Community Champion
17: Community Champion

‎15-03-2018 07:45 PM

Hi @bernardearl I have created a profile for me in my contacts app with my number and attached a profile photo. This is then picked up by the my Vodafone app and uses that picture.