My data running out so fast

[Alboz]

Hi there I don’t know where to start first of all im very very disappointed with vodafone data I upgraded from sim only wich i had 20 gb for 20 pound month to  I upgraded to samsung s8 41.80 a month with 16 gb unfortunately my date are running out so fast unbelievable i even buyed rxtra data 20 pound for 15 gb its already gonne i do watch YouTube but not that much most i use to read news emails etc im thinking to not pay anymore bills to vodafone I don’t care even if they put me in blacklist this is a rip-off i had same issues with ee befor so i moved to vodafone but unfortunately vodafone it’s becoming worse then ee

[hrym]

Your phone will have a data monitor.  It should be in the main menu, depending on what make and model you have.   This will show you which apps are using data and you can progress from there.  Either stop doing what you are doing (streaming videos, say), or restrict that app to wifi only in its own settings.   Androind can't restrict apps' access to mobile data itself, but I believe iOS can.

[Alboz]

Thanks for your reply my phone i iphone 6s just got it yesterday new one this happend since i had samsung s8 so example last night my friend ws watching YouTube on his iphon 7 vodafon i seen his data didn’t run out so quickly as it does with my vodafone this  confuses me its becoming like ee

[Mark]

@Alboz You can monitor and manage your usage via the options @hrym offered. You can also do this using the My Vodafone app on your handset.

If you still feel something is wrong and you'd like us to take a look into this for you, please contact us using the information in the private message I've just sent you.

[hrym]

Bear in mind that the My Vodafone app will only show total usage, not an app-by-app breakdown. You'll need the built-in facility or a 3rd party app for that.

[Alboz]

Thx for your reply im moving to three unlimited data