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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73737 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203323 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Tips for getting wifi calling to work (virgin media)

Hello,Just thought I'd post this to help others in the same situation having issues with wifi calling. I was always able to enable wifi calling in the settings of my iPhone 6s Plus however it would only ever go onto wifi calling in the network bar at...

1st one exploded new one doesn't work

last week (yes a whole week ago) sure signal went bang, very concerning, however vodafone did send out a new one for free. new one has been plugged in for 2 and a half days(to a  vodafone router, ona  vodafone line on a vodafone fibre connection) Int...

iany by 4: Newbie
  • 12017 Views
  • 6 replies
  • 0 thanks

Connection going down - how many times a day is acceptable?

So, what is an acceptable amount of times for a broadband connection to go down?Right now, I'm on at least once a day (average). In fact going back from today: 27-11 11:5026-11 21:5026-11 20:2026-11 16:2023-11 20:5622-11 11:5621-11 23:0521-11 20:49 P...

Soofla by 10: Established
  • 10791 Views
  • 1 replies
  • 0 thanks

WiFi schedule

Might have found another bug...So my WiFi schedule hasn't changed with the clocks going back. Instead of turning off as scheduled at midnight it's now turning off at 11pm. Is there any way to set the router time to GMT?I've been all through the setti...

sat505 by 5: Helper
  • 11681 Views
  • 5 replies
  • 0 thanks

NUC and thirty day fraud prevention, why?

Now most contracts are for twenty four months I feel buying a phone outright (SIM Free) and only using a network for airtime is the right way to go. Tying the two together for such a long period of time will, in my opinion, always be problematic.Anyw...

Makelo by 12: Established
  • 12296 Views
  • 1 replies
  • 0 thanks

Resolved! Mac Filtering

Hi....I am am having trouble setting up Mac Filtering......probably finger trouble.  I have vodafone connect using a Hauwei HHG2500 router.  I have split the SSID into two networks.  I enable Mac filtering then apply the list of all known devices.  C...

jchurc by 3: Seeker
  • 19261 Views
  • 3 replies
  • 0 thanks

Resolved! IPhone SIX loses connection almost every day

Practically every day my phone will say "No service"  I then resolve this by going to Settings>General>Reset Network settings. As I say this happens almost every day and is a bit of a nuisance. I have been reporting this to vodafone since I got the p...

iPhone 5 3G not working

HiI got new iPhone 5 on Tuesday and the 3G has not been working! Comes on for seconds when I turn it off and on. Any ideas what's wrong!? So annoying with my iPhone 4 I always had perfect 3G and that's why I went for mobile data this time!Julie

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