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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I've had a suresignal v.1 since they first came out, and for the most part it's worked well. However for the last 3 months it's been losing the 4th light, which a reset usually sorts out. But now despite having lights 1,2 and 4 on, it's not accepting...
I found an iphone 4 which belongs to one of your customers. The phone is locked with a passcode so I cannot contact them. If I give you the SIM card number can you contact them to inform them? They must live local to me as my bf found it in the park ...
Hi, We have installed a pair of Vodaphone Sure signals for a workplace and connected them back to the Draytek Router however we cannot get them to work. Both sure signals are registered online BAD01 Serial Number *42152707321Status:Registered BAD02 ...
Hi My VSS3 (had around a week) will not connect through my BT home hub 5 been trying for a week spoke to BT/Vodafone customer help and they are blaming each other and not helping me I have done everything in the trouble shooting guide. It looks like ...
I have an android phone and two laptops configured with email on IMAP. I want to delete the emails from my phone to save memory space but if i do that the emails delete from outlook on my laptops. Is there a way of deleting them from the phone but le...
Hi,I want a SIM I can put in a gate opener (calling the SIM triggers the gates to open).If I top up a new PAYG Vodafone SIM with, say, £5, will it work forever, or will the credit expire and the SIM get turned off at some point?I don't want the hassl...
I have a Samsung S6 and have been trying to get Wallet install since I joined Vodafone (June2015). It was originally due to the way that profile was set, then it was the sim so a new sim was sent out (The wrong one). I give up for a couple of mont...
Hi! I have a Vodafone Sure Signal device (version 3) and it was working fine until a few days ago. There is a blinking read light and the second and third lights are orange, which according to the instruction booklet means that the device cannot acce...
I have recently had vodafone connect installed and I have tried using the app to turn my router on between 06.00 and 23.00 but when I execute this it seems to turn the router off between 06.00 and 23.00?
I have tried a number of resets and tried the numerous suggestions on the forums/web but having no joy. my speed test results download 47.84, upload 18.62 my ping test results ping 41ms jitter 7msmy external IP address 2a00:23c5:b680:8900:ec55:5d0a:...
