VODAFONE WALLET

[daz240277]

I have a Samsung S6 and have been trying to get Wallet install since I joined Vodafone (June2015).  It was originally due to the way that profile was set,  then it was the sim so a new sim was sent out (The wrong one).  I give up for a couple of months thinking that it would never work,  then on Monday I finally got round swapping it,  finally Tuesday it was activated but some how 191 managed to activate the sim but actually activated it on my wifes number.  So I went to get another sim,  it's activated but now it comes back with Unable to set up Wallet.  Sorry, something went wrong and Wallet can't be set up. Please try again later. Error C1012. AAARRRGGGGHHHHHH.

Can anyone please help?

[BandOfBrothers]

Hi @daz240277

My apologies if you've already looked at these help pages. 

How-do-I-get-started-with-Vodafone-Wallet-and-Vodafone-SmartPass.

[Retired-LouiseE]

Hi daz240277

I have sent you a private message for further help with this. 

Thanks, 

Louise

[kevinx]

Error coe 1008 with Vodafone Wallet, after re-installing.

Have tried uninstalling, then reinstalling AGAIN but still the same code 1008, along with 'We cannot open Wallet, conatct Vodafone Customer Support' (which, quite frankly is useless, as no-one seems to know anything about it!!!!

GREAT 'customer service'- Pathetic!

[ChazzD]

@kevinx

I've sent you a private message with details on how to get in touch so we can help.

For anyone else with the same issue, please contact customer service.

[kevinx]

I have replied, Chased. Thanks. Hopefully hear from you soon?

[Tash]

@kevinx I can see that the team have since been in touch. If you do have any further queries, please respond to their latest email and they'll be happy to help.

[kevinx]

I have replied, ChazzD. Thanks. Hopefully hear from you soon?