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18-12-2017 06:08 PM
Hello,
My iPhone 5s cannot connect to my vodaphone wifi.
Whenever I try to connect to the wifi it come up that the password is invalid, I've tried many ways of connecting to the wifi but nothing works. I've reset my phone, I've tried to connect with contacts and I've tried to connect using a usb but nothing works. Can someone please help?
18-12-2017 06:23 PM - edited 18-12-2017 06:24 PM
Hi @fc2017
If you are trying to connect to your home WiFi and have tried the password without success, try conneting using the WPS WiFi set up, there should be a button on the left of the router, press and hold until it flashes and make sure WiFi is enabled on your phone.
This will detect any devices where WiFi is turned on and should get you connected.
18-12-2017 06:46 PM
I attempted it and it didn't work
18-12-2017 07:50 PM
Does your phone connect to other sources of WiFi like public ones in coffee shops etc ?
Can you try forgetting the Network in your phones WiFi Settings and try again.
Do other devices connect to your home WiFi ok using the specific password ?
If necessary an Apple Store Genius Bar can help.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.