My new Broadband Connect App says it's not connected

[Jix200903]

My Vodafone Connect App doesn't think it's connected to the Connect Router. It says theconnection is offline and suggests I turn it off.

On the other hand, it's blatantly connected to the Wifi network from the router AND when I go through the demo, NO Pairing Screen comes up.

What do I do?

[BandOfBrothers]

Hello @Jix200903

Im not sure why it would be doing that. 

My suggestion would be to call Vodafone. 

Got a question?

08080 034 515
(free from all UK landlines and mobiles)
Lines are open between 8am and 11pm, seven days a week

[googleboogle]

It s a common fault looking at the other thread.

New activction for me yesterday and app does not work, not a good start !