My order

[markclifford324]

Hi, i ordered my phone iphone 6 7 days ago and recieved this email.

Hello Mark,
We're checking the details of your order (WEB-0000000153418391), and will be in touch shortly with an update.

Thanks
Vodafone Customer Services team.


Since then absolutely nothing has changed and have recieved no further emails. What is the current situation?

[annityler]

I have the same issue with order number WEB-0000000153139039
I am about ready to cancel the order altogether.
Vodafone are proving useless before I've even signed up!

[BandOfBrothers]

Hi

Have you checked your spam folder just incase and or phoned Vodaphone customer services to check on your order ?

[annityler]

I have... And there's nothing!

[DaveCD]

@markclifford324  and @annityler 

We have a tool where you can track your order.

We'll also be able to check, just contact our Live help team.

DaveCD