MyVodafone - there are currently no services being used on this account

[kalozo]

Does anything at Vodafone actually work? I switched from EE about 2 weeks ago and am deeply regretting swapping networks. I have spoken to customer services about this issue at least 5 times, promised fixes and call backs but nothing...

When I log on to MyVodafone, my account summary says:

There are currently no services being used on this account

This might be because we're still setting up services for it. You can see full details of this account in Manage account settings.

Is there anybody at Vodafone who can fix this? Given I am also being overcharged by Vodafone each month because the tariff was set up incorrectly, it would be nice to see how much the thieves are taking from me so I can eventually claim it back somehow.

[Retired-LouiseE]

Hello @kalozo

I understand your frustration at this. 

I am going to send you a Private Message with further help on this. 

Louise