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26-07-2017 05:44 PM
I have a 2012 Nokia 201 Asha. I requested a network unlock code from Vodafone. The first unlock code has not worked. I requested they check the code and they came back with a second code and again this did not work. I understand from the internet that it is possible to only have three attempts. When a code does not work first time it is only natural to try again. I was not advised by Vodafone to be careful. It now looks like I am locked out forever. Even complaining to Vodafone they do not accept responsibility. I was a customer for 18 years and this is how they treat you. Do I now have to scrap my phone for trying to use another network and save money? Can anyone assist as I love my little faithful Nokia.
27-07-2017 08:26 PM
Thanks for reply. Tried vodafone store only to be told they cannot assist as they had had all there software, pc, tools taken away from them by Vodafone. They could only sell me a new phone.