NO COVERAGE DG10 MOFFAT, DUMFRIESSHIRE-YET AGAIN. 7TH JULY 2017

[Derek49]

MOFFAT, DUMFRIESSHIRE, DG10 9JU 

THERE IS NO COVERAGE IN THE DG10 9JU POST CODE. THAT IS BALLPLAY ROAD AREA OF MOFFAT, DUMFRIESSHIRE. .

 RAN THROUGH THE SUGGESTED CHECKS, BUT STILL NOTHING. CAN SOMEONE TRY AND SORT THIS FAULT. THIS SORT OF THING IS HAPPENING FAR TOO OFTEN.

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? No signal anywhere

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here. DG10 9JU.

3) Does the issue occur if you try your SIM card in a different phone?YES

4) What errors are seen or heard when the issue occurs? Says limited service.

5) Does this happen on 2G, 3G, 4G or all? All

6) When did you first notice this issue? 11.00

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? Permanent

[Jenny]

 @Derek49 - We’re aware of an issue in your area and you can see this on our network status checker. You’ll need to zoom out slightly to see the two affected sites.

Our Network engineers are working to get this resolved as quickly as possible.

Click ‘Register for an update on this issue’ to be notified when this is fixed.