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13-10-2016 04:04 PM
Post Title: 'First half of post code - Area' e.g. ST1 – Stoke-on-Trent
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?
Its happing in our office location. To get a consistent signal we have to travek approximately 500 metres to a kilometre
2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the eForum, add it to your profile here.
On profile
3) Does the issue occur if you try your SIM card in a different phone?
All vodafone phones in the office have an issue
4) What errors are seen or heard when the issue occurs?
No errors can be seen, nothing is heard because the phone doesn't recieve calls and fails to make outgoing calls
5) Does this happen on 2G, 3G, 4G or all?
All
6) When did you first notice this issue?
6 months ago it started to deteriorate, its now almost unusable
7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?
Permanent now
19-12-2016 01:54 PM
@richardbeesley You'll be able to see any scheduled future improvements to your specific area by keeping an eye on the 'View our planned coverage' section of our Network status checker.